Customer Service Representative
Pertemps are looking for a Customer Service Representative to cover a temporary assignment based in Hemel Hempstead, Hertfordshire. The pay rate is £9.33 per hour, 37 hours per week. Start ASAP, expected to last until end of August 2019.
This position is based in one of the fastest developing areas in the South East, offering a fantastic location, fast connections into London and excellent local facilities. The public-sector company is committed to providing an excellent service to its residents and businesses and they look for its people to be just as committed to making a positive difference.
As a Customer Service Representative, you will be required to:
- Deliver excellent customer service to customers visiting and contacting the department by telephone and other multi-media channels, by providing an efficient and accurate service on a variety of matters.
- Be flexible in attitude and manner and to deal appropriately with a wide variety of people, problems and service situations.
- Work in collaboration with other services, and senior management to ensure that services are joined up appropriately to achievement targets and objectives.
To be a Customer Service Representative, you will need:
- 1 years' experience in a customer facing or telephone based customer service role preferably within the finance, utilities or public sector.
- Ability to work shift patterns with flexibility to work additional / alternatives shifts with reasonable notice to cover operational requirements.
- Basic word processing & knowledge of spreadsheets (Microsoft Office).
- Evidence of sound general education - expected minimum 4 GCSE grade C or above (or equivalent).
In return the Customer Service Representative will receive an hourly salary of £9.33 per hour, 37 hours per week.
Pertemps are able to offer an excellent rate of pay, holiday pay and a pension scheme to those who are PAYE, weekly pay, online payslips and online timesheets all within a supportive environment for you to work with good transport links.
If you are interested in this great career opportunity, please apply.