Records & Archiving Clerk Job In London

Records & Archiving Clerk


  • £8.5 per hour
  • Posted: 26/09/2018
  • London
  • Job Ref: 775109022
  • Temporary

Job Details

Records & Archiving Clerk

I am currently looking for an experienced Records & Archiving Clerk to start immediately for a temporary, ongoing assignment located in Central London

Key responsibilities:
Operations
Undertake all records management & archiving tasks assigned to you
Fully conversant with all records management & archiving processes and technology
Produce management information in a timely and accurate manner
Carry out administrative tasks as necessary
Responsible for meeting health and safety obligations
Undertake additional duties as requested by the line management
Responsible for meeting all IMS/ISO obligations

Customer
Develop positive and professional relationships with customers
Create and maintain highest levels of customer confidence by offering a flexible and responsive service, exceeding expectations where possible
Take ownership for problems and ensure customer feedback and complaints are dealt with efficiently, with support from line management
Develop an excellent understanding of the customer's business and ensure that you deliver a service in line with their objectives
Actively support the client's environmental, consistency and security policies

People
Communicate effectively ensuring a two-way process for sharing information
Willing to give relevant and timely feedback
We foster a culture of excellence within the team and expect you to deliver best practice standards
Liaise and consult with the line managers on a regular basis
Take ownership for personal development
Support and coach your colleagues
Assist the team leader in the day-to-day running of the department
Be positive, courteous and productive in the working environment

Technical skills
Be fully conversant with the electronic and physical record management & archiving systems
Familiar with Microsoft Office tools
Comfortable with email tools and digital telephone
Comfortable with spreadsheets

Health & Safety
Must undertake all health & safety training as required
Must continuously evaluate working areas for risks
Active participation in site or client-driven H&S initiatives
Must take responsibility for reporting near misses and accidents

Knowledge and skills required:
Motivated with "can do" attitude
Must be familiar with the English alphabet, numeracy and spelling
Ability to work alone or collaboratively
High level of customer focus - proactive approach to service delivery and client satisfaction
Excellent communication skills, both written and oral, and confidence to communicate at all levels
Excellent organisational skills
Able to work to tight deadlines and prioritise workload
Able to work under pressure
Possess a critical eye in terms of accuracy
Courteous at all times
Able to judge accurately when issues should be escalated to line managers
A willing and enthusiastic attitude
Ability to be motivated to work as part of a team

Special working conditions:
Able to climb mobile steps to reach a height up to 8ft
Able to work in confined conditions
Able to lift weight up to 10kgs
Able to push and pull loads using mechanical aids

Duration: Temporary Ongoing
Pay Rate: £8.50 per hour 
Location: Central London