Sales Team Manager


  • upto £26.5k base + (£9k) Bonus + Bens
  • Posted: 28/09/2017
  • North West
  • Job Ref: 804100341
  • Permanent

Job Details

We are seeking an experience Sales Team Manager who will drive performance and provide on-going development. You will have responsibility for the day to day running and achievement of targets across your team (Sales).

This will include effective resource management, data analytics, KPI management to meet targets;

- Manage a small account managment team of sales & retentions, through coaching and developing staff to achieve performance targets and developing for increased skills or succession planning.
- Complete all agreed feedback activity or call results sent from Trainer, Quality to support reduction of departmental errors.
- Deliver timely and effective lines of communication though regular team meetings, visual displays of targets and documented meetings.
- To work as part of the management team to deliver consistent KPI and Quality measurements.
- To participate in Manager Team meetings to engender change or improvements needed to develop areas of business or growth of the department.

Required Skills and Experience:

- Sales Team Management experience essential
- Call centre/ Contact Centre background ESSENTIAL
- Ability to coach and develop others
- Analytical background experience managing Excel sales spread sheets
- Forward thinking individual with commercial awareness, contacvt centre planning
- Hands on/Passionate people management essential