Desktop Coordinator Job In Birmingham

Desktop Coordinator


  • £18 per hour
  • Posted: 07/02/2019
  • Birmingham
  • Job Ref: 809104717
  • Contract

Job Details

Desktop Coordinator
Birmingham
Circa £18 PH (Inside IR35)
7 Months Contract
36 Hours P/W

We are working on a great new opportunity for a Desktop Coordinator. This is to work with our client, a leading public sector body to assist in the coordination, planning and call handling on their IT service desk.

The Desktop Coordinator will be responsible for:

• Assigning calls to teams and technicians and by location, checking/adding work notes
• Some remote work
• Planning rollout of PCs
• Dealing with quotes and orders, order check in's
• Focusing on breaches calls
• Dealing with calls that haven't been updated
• Updating calls, responding to complaints

The successful Desktop Coordinator must possess:

• Previous Desktop Coordination experience
• Experience in planning rollouts/ assisting engineers
• Call-handling experience (desktop based)

Please note, as this role is inside of IR35 the appointed Desktop Coordinator will be required to work via a UK Registered Umbrella Company.