Full time Customer Representatives
Location: Dalkeith Road - Edinburgh
Pay Rate : £10.07 per hour
Working Hours - Monday to Friday - Rotational shifts between 08:00am - 18:00pm - 1 Saturday every 4th week 9-1
Do you want a career in banking? Do you thrive to give excellent customer service?
Pertemps are working in partnership with one of the largest bank in the UK, the So if you've got experience in Customer Services, we'd love to speak with you.
Experience in the financial industry is not required. More than anything, our client is looking for Customer Service Advisers who are keen to deliver the best possible service to their customers and are keen to learn.
We are Recruiting Customer Service Representatives for an amazing opportunity working with one of the largest banks in the UK starting off in a 6 month temporary contract with the potential to go permanent and due to start on the 4th April 2019.
- Working in the Retirements or Protections department
- Responsible for delivering exceptional service over the phone.
- Take ownership of customer problems solving them at first point of contact and escalate when required
- Contribute to the continuous improvement of the business by identifying and taking ownership of opportunities for improvement to the processes you use
- Working in a team environment in an open plan office
- Good Communication- Written and Oral
- Take ownership of all customer requests
- Computer literate
- Understanding and Interpreting Data at a basic level
- Flexible, Adaptable and able to adapt to changes
WHAT'S IN IT FOR YOU?
- Excellent training - 5/6 weeks training
- Great rates of pay
- Potential for extension or a permanent position
- The opportunity to work with some of the most influential and experienced managers in the banking industry
- Gain experience and new skills
If you are interested please apply or send your CV to Kirsten.firstname.lastname@example.org or call me on 0131 225 7531