Customer Care Advisor Job In Edinburgh

Customer Care Advisor


  • £8.75 per hour
  • Posted: 24/01/2019
  • Edinburgh
  • Job Ref: S08100555
  • Temporary

Job Details

Customer Care Advisor
Location: Edinburgh - Gyle
Pay Rate : £8.75 per hour

Do you want a career in banking? Do you thrive to give excellent customer service?
Pertemps are working in partnership with one of the largest bank in the UK, this would be a great opportunity if you are looking to gain experience working in banking.

JOB ROLE:

This is a 6 month temporary role with the potential to go permanent with two start dates of the 4th March and 11th March 2019.

Working Hours - 4 week shift rotation - 8 - 4, 9 - 5, 10 - 6 and 12 - 8. Colleagues will also require to work 1 Saturday in 4 with a shift of 8 - 4, they will receive a rest day off the week before their Saturday shift.

KEY RESPONSIBILITIES:

  • Telephony based role
  • Dealing with Inbound calls relating to customer saving and current accounts
  • Ensure that all work is completed in accordance with established processes, practices and guidelines
  • Value the teams' skills and learn from everyone's mistakes
  • Contribute to the continuous improvement of the business by identifying and taking ownership of opportunities for improvement to the processes you use
  • Working in a team environment in an open plan office
  • Once competant you will get training on mortgage calls

WHAT'S IN IT FOR YOU?
  • Excellent training - 6 weeks training
  • Great rates of pay
  • Potential for extension or a permanent position
  • Gain experience in the banking sector and an office environment

If you are interested please apply or send your CV to adam.young@pertemps.co.uk