Customer Service Advisor Job In Edinburgh

Customer Service Advisor


  • £10.07 per hour
  • Posted: 31/01/2019
  • Edinburgh
  • Job Ref: S08100558
  • Temporary

Job Details

Customer Service Advisor
Location: Dallkeith Road
Pay Rate: £10.07 per hour
Working Hours - Monday to Friday Rotational Shifts between - 08.00am - 18:00pm
9-1 every 4th saturday
- NO TARGETS
Pertemps are working in partnership with one of the largest bank in the UK, so if you've got some experience in Customer Services, we would love to speak with you asap.

JOB ROLE: We are looking for Telephony Advisors for an amazing opportunity working with one of the largest banks in the UK.

KEY RESPONSIBILITIES: - Working in Retirement Pensions
- Responsible for delivering exceptional service over the phone.
Take ownership of customer problems solving them at first point of contact and escalate when required
NO TARGETS - Take ownership of customers/ clients problems, solving them at first point of contact through work flow process and escalate when required - Working in a team environment in an open plan office

SKILLS REQUIRED: - Good Communication- Written and Oral - Take ownership of customer requests - Computer literate - Understanding and Interpreting Data at a basic level - Flexible, Adaptable and able to adapt to changes

Excellent trainig - 5-6- weeks
Potential for extension to permanent position
Gain experience and new skills
If you are successful you will be required to pass a CREDIT CHECK and DISCLOSURE SCOTLAND CHECK..

If you are interested please apply or send your most recent dated c.v to Kirsten.fowler@pertemps.co.uk or please call me on 0131 225 7531.