Full Time Customer Representatives
Location: Dalkeith Road - Edinburgh
Pay Rate : £9.91 per hour
Start date : 25th February 2019
Working Hours - Monday to Friday - Rotational shifts between 08:00am - 18:00pm and 1 in roughly 3 or 4 Saturday's - 9am - 1pm shift
Pertemps are working with a client that specialises in the provision of business process services for the Life and Pensions Industry, So if you've got experience in Customer Services, we'd love to speak with you.
We are Recruiting for Customer Service Representatives initially on 6 month temporary contract with the potential to go permanent.
- Working in the Pensions department
- Responsible for delivering exceptional service over the phone.
- Take ownership of customer problems solving them at first point of contact and escalate when required
- Contribute to the continuous improvement of the business by identifying and taking ownership of opportunities for improvement to the processes you use
- Working in a team environment in an open plan office
- Good Communication- Written and Oral
- Take ownership of all customer requests
- Computer literate
- Understanding and Interpreting Data at a basic level
- Flexible, Adaptable and able to adapt to changes
WHAT'S IN IT FOR YOU?
- Excellent training - 5/6 weeks training
- Great rates of pay
- Potential for extension or a permanent position
- Gain experience and new skills
Successful candidates will need to pass a CREDIT CHECK and CRIMINALITY CHECK
If you are interested please apply ASAP or send your CV to Dylan.email@example.com