Customer Service Admin

  • £17200 per annum
  • Posted: 19/01/2017
  • Shifnal
  • Job Ref: 051105294
  • Temporary

Job Details

My Shifnal based Client is currently looking for a dynamic individual to join their well established, family run business in a Customer Service capacity on a Temp to Perm basis.

A superb working environment and free parking on site. Monday - Friday 8.30am - 4.30pm with 30 minutes lunch. To start A.S.A.P.

This is a very diverse role which requires someone who can work on their own initiative and who enjoys a busy and varied role.

Responsible for general management of the office which includes:
" Taking customer phone calls and dealing with customer product queries, including taking telephone orders.
" Dealing with customer delivery queries and courier problems
" Management of the administration system of the web site for customer orders
" Assisting with Updating of Products
" Dispatching of orders and any other administration related tasks.
" Dealing with emails
" Responding to voice messages from the phone system
" Dealing with customers in the showroom and taking orders, this includes using the PDQ machine and handling cash
" Assisting ordering of products/stock and dealing with suppliers
" Producing delivery labels from various courier systems
" Assisting Picking Stock
" Assisting with day to day tasks to ensure smooth running of the office
" Processing of Returns
" Potential painting of postboxes

You must be confident in the use of Microsoft Excel and attention to detail is essential.

If you are interested in this position, please contact Kirsty Fletcher at Pertemps or to apply, just click Apply.