A professional company, based in Tamworth, is looking for a Helpdesk Administrator to work in their successful Customer Support Centre.
The successful candidate will have proven experience in handling customer queries and issues and be an organised, effective administrator. Reporting to the Helpdesk supervisor the purpose of the role is to support the Sales and Customer Service teams ensuring customer account administration is completed accurately and within given timelines.
Key duties include handling customer queries and issues, database management, liaising with internal departments such as Sales, Credit Control and Operations, process manual and electronic orders, update information such as pricing and stock availability, roll out new product information and general administration.
This role would suit anyone who has a high degree of attention to detail, is able to work in a fast paced environment, has experience of working as part of a team and can demonstrate high levels of taking responsibility and using initiative.
Working hours are 8.30- 17:30pm Monday to Friday and the salary is £15,500. The role is a 12 month maternity contract starting immediately, so waste no time and apply online today!!
Or contact Freya Meers on 01283512225 or Freya.Meers@pertemps.co.uk for more information!