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Service Coordinator

  • £17000 - £20000 per annum
  • Posted: 07/11/2016
  • Newcastle upon Tyne
  • Job Ref: 067108186
  • Permanent

Job Details

Our client, dynamic, award winning organisation, is seeking an experienced Service Co-ordinator.

This role presents an excellent opportunity to work for a leader in its field. Candidates should have experience in a similar role with excellent customer service and organisation skills.

Working in as small, busy team, the role will involve:

" Providing first class service to tight deadlines

" Supporting clients via the telephone, taking and logging service calls

" Liaising with engineers and internal colleagues to schedule work

" Contacting suppliers and arranging for supply of parts/equipment as required

" Ensure all billing and invoicing is complete

" Updating multiple systems and making sure all information is correct and up to date

Skills and experience:

" Ability to work in a fast paced role, often under pressure

" Excellent communication skills

" Ability to build strong working relationships

" Knowledge of MS Office packages and capable of using multiple systems

The successful service controller will be able to demonstrate a good level of education ( minimum 5 A-C's at GCSE), previous customer service and administrative experience, and very strong organisational skills. A steady work history, and the ability to multi task are essential. Previous experience within a logistics or service control department would be of interest, but not essential.

The working hours are Monday to Friday 8:00am to 5:00pm, with occasional out of hours assistance required. Salary up to c £20,000 per annum + benefits. Great company to work for.