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Customer Service Advisor


  • £8.26 per hour
  • Posted: 25/11/2016
  • Birmingham
  • Job Ref: 179100560
  • Temporary

Job Details

A Local authority are looking for an energetic, customer orientated individual who is ready to take up an exciting and challenging role within in their team.

The role is based within the Solihull Connect ASC (Adult Social Care) team who specialise in providing first point of access for information advice and services to customers and a wide range of stakeholders from across the Borough.

The Assignments is 37.5 Hrs per week 9:00 to 5:00 Mon thru Fri and is based at the Bluebell Centre, in Chelmsley Wood.

The person they are looking for will have excellent contact centre skills, have good IT knowledge, be organised, motivated and a have a passion for excellent customer service.

A working knowledge of Adult Social care and experience in Care First would be an advantage. They will have a strong commitment to achieving both team and personal goals in a fast-paced dynamic environment. In return we are offering an opportunity to develop skills in a customer orientated business environment as well as gaining valuable knowledge of Health and Adult Social Care service delivery. Networking is at the heart of what we do; you will gain valuable experience working with colleagues across Adult Social Care and the wider the council, as well as in health services, voluntary organisations and private sector providers.

These skills and knowledge you will gain in this role will be a valuable asset in developing your career and expanding your opportunities.