Are you an ERP Software Trainer who wants to work for a Premier provider of IT Solutions and Services to over 1200 SME Business across the UK?
This is a fantastic opportunity to become an integral member of a team who are responsible for the implementation of their award winning ERP solution.
The successful ERP Software Trainer will be joining a business that offers a complete business management software package to stockists, distributors and wholesale markets. You will be responsible for carrying out tailored training adopting a consultative approach to their customers throughout the UK.
The ideal candidate will be confident, adaptable and personable; having a flexible approach and attitude coupled with the ability to inspire and support both our customer and your fellow colleagues.
The role will involve the delivery of training at both customer sites and at my clients head office training facilities. Therefore, the role will involve training and overnight stays; with a combination of both office and customer based working.
As the ERP Software Trainer your responsibilities will include:
To gain an understanding of customer's requirements and gather key configuration information.
To work in conjunction with the project team following the Implementation Pathway, achieving a successful Go Live.
Prepare and deliver concise training schedules, adapting training style as appropriate to our customers either at the customer site, Head Office or remotely.
Guide, support and assess customer's progression throughout the implementation lifecycle, working in conjunction with the project team, ensuring key project milestones are achieved.
Provide a consultative approach with the ability to identify and provide solutions to customer queries.
Developing relationships and ensuring a first class service is delivered to our customers.
Skills and Experience required by the ERP Software Trainer:
Knowledge of ERP systems, particularly Stock, Sales/Purchase Order Processing and Financials
The ability to tailor / deliver high quality training to customers
Possess a comprehension of business processes and supporting technologies
Outstanding communication, presentation and interpersonal skills
Excellent organisational and time management skills
Applicants must hold a full driving licence
The ERP Software Trainer can expect the following Benefits/Package:
Attractive Salary Package dependant on experience
25 days Holiday, plus 8 Statutory Bank Holidays
Private Healthcare (following a 6 month probation period)
Company Pension Scheme
Childcare Voucher Scheme
Free on-site parking