Customer Service

£24,000 - £26,000 Per Annum

Full Time


Banbury, Oxfordshire

Customer Service And Call Centre

Posted 24 days ago

Expires In 4 Days

Job Description

Job Title: Customer Service Executive
Location: Near the M40, Banbury
Type: Full-time, Permanent
Salary: Up to £26,000 per annum (depending on experience)

Are you a proactive individual with excellent communication skills? Do you thrive in a fast-paced, customer-centric environment? Join our team as a Customer Service Executive, where you'll play a crucial role in supporting our clients and ensuring their satisfaction post-sales.

  • Provide exceptional customer service support to clients following the successful securing of new business by our clients Sales team.
  • Address customer enquiries, questions, and order changes promptly and effectively.
  • Communicate with customers confidently and professionally via phone and email.
  • Utilise strong PC skills and previous administrative experience to manage customer accounts and orders efficiently.
  • Thrive in a busy office environment, adapting to ever-changing dynamics and maintaining composure during peak periods.

  • Proactive attitude with a dedication to delivering excellent customer service.
  • Excellent communication skills, both verbal and written.
  • Ability to confidently engage with customers over the phone and through email correspondence.
  • Strong PC skills and previous administrative experience.
  • Adaptability and the ability to thrive in a fast-paced, dynamic work environment.
  • Capacity to work effectively in a busy and sometimes louder office setting.

  • Competitive salary based on experience of up to 26k
  • Opportunity for career growth and development.
  • Collaborative and supportive team environment.
  • Convenient location near the M40 in Banbury.

If you're ready to embark on a rewarding career where you can utilise your customer service skills and contribute to our clients' satisfaction, apply now! Join us in our commitment to providing exceptional service and building lasting relationships with valued customers.

Crissy Stone

01295 253449

Division 002

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