£27,500 Per Annum
Full Time
Permanent
Farthinghoe, Northamptonshire
Customer Service And Call Centre
Posted 3 hours ago
Expires In 29 Days
Job Description
Customer Service /Logistics Advisor
Location: Near Farthinghoe, Oxfordshire Salary: Up to £27,500 DOE Contract: Permanent, Full‑Time
A growing organisation in the Oxfordshire area is seeking a proactive and personable Customer Service Advisor to join their team on a permanent basis. This is an excellent opportunity for someone who thrives in a customer‑focused environment and enjoys building strong relationships with clients and colleagues.
Due to the rural location, a full UK driving licence and access to your own vehicle are essential.
The Role
The successful candidate will act as a key point of contact for customers, handling enquiries, managing bookings, and ensuring a smooth and positive experience throughout. You’ll work closely with internal teams, provide accurate information, and maintain high service standards at all times.
Key Responsibilities
We’re looking for someone who brings warmth, confidence, and a genuine passion for helping people. You should have:
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Location: Near Farthinghoe, Oxfordshire Salary: Up to £27,500 DOE Contract: Permanent, Full‑Time
A growing organisation in the Oxfordshire area is seeking a proactive and personable Customer Service Advisor to join their team on a permanent basis. This is an excellent opportunity for someone who thrives in a customer‑focused environment and enjoys building strong relationships with clients and colleagues.
Due to the rural location, a full UK driving licence and access to your own vehicle are essential.
The Role
The successful candidate will act as a key point of contact for customers, handling enquiries, managing bookings, and ensuring a smooth and positive experience throughout. You’ll work closely with internal teams, provide accurate information, and maintain high service standards at all times.
Key Responsibilities
- Deliver friendly, professional customer service via phone and email
- Manage enquiries, bookings, and general support requests
- Maintain accurate records and follow internal processes
- Liaise with internal departments to resolve issues efficiently
- Build and maintain strong customer relationships
- Support wider administrative tasks as required
We’re looking for someone who brings warmth, confidence, and a genuine passion for helping people. You should have:
- Previous experience in an office based customer service or people‑focused role
- Excellent communication skills and a positive, engaging manner
- Strong organisational skills and attention to detail
- Ability to work independently and as part of a team
- A proactive, solution‑focused approach
- Ideally, a good geographical knowledge would be of huge advantage in this role.
- A full driving licence and access to your own vehicle (essential)
- Salary up to £27,500 depending on experience
- Supportive working environment
- Monday–Friday working hours
- Opportunity to grow within a developing organisation
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