Claims Advisor (Business to Business)Peterlee
Package up to £25k depending on experience, including;
- competitive salary
- monthly bonus scheme
- tax-free £500 success bonus on passing probation
Are you looking for a career in Customer Services with a leading employer offering full training, excellent benefits, and genuine opportunities to progress?
Do you have a passion for helping people, building relationships and enjoy working in a busy phone-based environment?
Do you have an eye for detail and enjoy solving problems?
Pertemps are excited to be recruiting for permanent Claims Advisors on a full-time basis: Main duties include:
- Liaising with business customers, third parties and insurance providers in a professional manner
- Learning to negotiate, agree settlements and manage outstanding payments
- Provide updates and maintain internal systems with customer records
- Use your initiative to solve problems and queries
- Achieve quality and service levels, build relationships, and achieve the best outcome possible
Ideal candidates will have previous face to face or phone-based customer service experience, the enthusiasm to learn new skills, a confident phone manner and basic keyboard skills. Hours:
37.5 hours per week between 8.30am and 5.30pm, 5 days out of 6 (Monday to Saturday) Benefits include:
Interested? Click to apply!
- Personal development and opportunities to progress
- 30 days holiday, increasing with service
- 3% employer pension contributions
- Free onsite parking
- Performance related bonus
- Save-as-you-earn scheme
- Free life assurance
- High street retail and company discounts
- 24/7 Employee Assistance Programme
- Free onsite vending machines