Claims Advisor (Business to Business)
Peterlee

Package up to £25k depending on experience, including;

competitive salary
monthly bonus scheme
tax-free £500 success bonus on passing probation

Are you looking for a career in Customer Services with a leading employer offering full training, excellent benefits, and genuine opportunities to progress?

Do you have a passion for helping people, building relationships and enjoy working in a busy phone-based environment?

Do you have an eye for detail and enjoy solving problems?

Pertemps are excited to be recruiting for permanent Claims Advisors on a full-time basis:

Main duties include:

Liaising with business customers, third parties and insurance providers in a professional manner
Learning to negotiate, agree settlements and manage outstanding payments
Provide updates and maintain internal systems with customer records
Use your initiative to solve problems and queries
Achieve quality and service levels, build relationships, and achieve the best outcome possible

Ideal candidates will have previous face to face or phone-based customer service experience, the enthusiasm to learn new skills, a confident phone manner and basic keyboard skills.

Hours:
37.5 hours per week between 8.30am and 5.30pm, 5 days out of 6 (Monday to Saturday)

Benefits include: