Pertemps | Apply now for a customer service executive job in wolverhampton, west midlands

Customer Service Executive

036000595

£14.36 Per Hour

Full Time

Temporary

Wolverhampton, West Midlands

Customer Service And Call Centre

Posted 14 hours ago

Expires In 29 Days

Job Description

Customer Service Executive Hourly Rate: £14.36 per hour
Hours: Monday–Friday, 8:00am–4:30pm
Lunch: 1-hour unpaid lunch break
Overtime: Saturday overtime once per month when fully trained, paid at 150% (£21.54 per hour)
Contract: Temp to perm opportunity for the right person
Location: Wolverhampton

 

Pertemps Wolverhampton are currently looking for a Customer Service Executive to join a busy waste removal company.

This is a great opportunity to join a small, friendly team of 12 people based in an office environment. We are looking for someone who will be a great addition to the team.

We are looking for someone who is professional, hardworking,confident, with excellent people skills and the ability to work well in a busy customer service environment.

The RoleYou will be responsible for providing excellent customer service and dealing with a variety of customer enquiries, including:

 

  • Handling customer service calls relating to waste removal

    • Taking bookings

    • Dealing with pricing enquiries

    • Handling general enquiries and customer queries

    • Resolving complaints and disputes

    • Dealing with trade waste contracts and related calls

    • Responding to emails regarding bookings, enquiries, queries and disputes

    • Providing a professional, helpful and efficient service to customers

About YouWe are looking for someone who:

 

  • Has excellent customer service and communication skills

    • Is professional, hardworking and reliable

    • Has a confident and professional approach when dealing with customers

    • Has good people skills and enjoys working as part of a small team

    • Is comfortable working in a busy customer service office

    • Is confident speaking to customers over the phone and responding to emails

    • Doesn't mind working in a waste removal environment

Temp to PermThere is potential for the position to become permanent for the right person.

If you are confident, hardworking, professional and enjoy working with people in a busy office environment, we would love to hear from you.

Pertemps Wolverhampton