£24,000 - £25,000 Per Annum
Full Time
Permanent
Birmingham, West Midlands
Telecoms
Posted 22 days ago
Expires In 7 Days
Job Description
Sales Support Administrator / Telesales Administrator
£24,000 - 25,000 Plus Commission
An established UK-based distributor is looking to recruit a Telesales Administrator to join their busy internal sales team. The company works with a nationwide network of independent retail partners and has built a strong reputation for customer service and product expertise within its sector.
This is a varied and fast-paced role where you will support the external sales team while maintaining strong relationships with existing customers and helping to drive sales growth. The successful candidate will play a key role in ensuring customers receive a high level of service while identifying opportunities to increase revenue.
Key Responsibilities
Salary & Benefits
£24,000 - 25,000 Plus Commission
An established UK-based distributor is looking to recruit a Telesales Administrator to join their busy internal sales team. The company works with a nationwide network of independent retail partners and has built a strong reputation for customer service and product expertise within its sector.
This is a varied and fast-paced role where you will support the external sales team while maintaining strong relationships with existing customers and helping to drive sales growth. The successful candidate will play a key role in ensuring customers receive a high level of service while identifying opportunities to increase revenue.
Key Responsibilities
- Supporting the Area Sales Manager in developing sales within an assigned region.
- Making regular outbound calls to an established customer base to maintain relationships and generate orders.
- Identifying potential new customers and developing new business opportunities.
- Promoting new products, offers and seasonal campaigns to customers.
- Processing orders using the company’s internal system (full training provided).
- Liaising with logistics partners to arrange deliveries or collections when required.
- Managing incoming customer enquiries via email and telephone.
- Providing weekly updates on sales activity and performance.
- Confident communicator who enjoys speaking with customers over the phone.
- Target driven with a proactive and positive attitude toward sales.
- IT literate, with working knowledge of Microsoft Office.
- Strong attention to detail and ability to complete tasks accurately.
- Able to manage multiple tasks and work effectively as part of a team.
- Previous experience in a sales support, telesales or customer service role would be beneficial.
- Monday – Thursday: 8:30am – 5:00pm
- Friday: 8:30am – 1:30pm
- 35 hours per week
Salary & Benefits
- Commission based on monthly sales performance (typically £2,000 – £3,000 per year).
- Company pension scheme.
- Employee discounts
- On-site parking.