Customer service Job In Birmingham

Customer service


  • £8.72 per hour
  • Posted: 12/09/2019
  • Birmingham
  • Job Ref: 041225958
  • Temporary

Job Details

Contact Centre Agent's required for an energy provider based in Birmingham.
 

As a contact agent you will be the first point of contact with clients providing a first class service.

 
Dealing with incoming queries in relation to supply and payment

Monday - Friday 8.00am - 8.00pm and 1 in 3 Saturdays.

This is a temporary to permanant opportunity paying £8.72ph.


Offering a professional service

Accurate recording of all calls onto the CRM system

Handling queries

Actioning all client changes

Providing guidance on correct procedures



The succesful candidate will have :-

Excellent communication skills

Previous Customer Service experience within a call centre environment

Fast and accurate recording

Strong Computer literacy




Apply if you think this role is for you.