A well established family run car dealership based near Wolverhampton are looking to recruit a full time service advisor. This is a permanent position paying £18k basis with OTE of £24k. Hours of work are 8-6pm Mon-Friday . Alernative Saturdays on a rota basis.
- As a service advisor you will be responsible for maximising profits through upselling using professional techniques.
- Ensuring customers are aware of all the retailer services available to them
- Maintaining highest levels of customer care and satisfaction at all times
- Maintaining excellent standards of department administration.
Duties will include
- Dealing with customer queries and face to face and also over telephone. Approximately 50 per day.
- Booking MOT, tyre services and diagnostic services.
- Taking payments over the telephone.
- Raising invoices
- Covering workshop and planning the day.