Customer Service Advisor


  • £8.50 per hour
  • Posted: 11/10/2017
  • Stoke-on-Trent
  • Job Ref: 042114295
  • Temporary

Job Details

10 CHRISTMAS TEMPS NEEDED!

If you are looking for some extra money over the Christmas period then please apply now!

We are currently recruiting on behalf of a large distribution company for 10 full-time Customer Service Advisors to join a busy team on a full time basis at £8.50 per hour.
The shifts are available between 8am and 6pm Monday to Saturday with a rotation day off during the week.

This role is a temporary position running from 23rd October 2017 to 26th January 2018.

The role:
- Dealing with inbound calls regarding queries and complaints
- Delivering a very high standard of customer service advising the status of tracked mail and delivery status of in-progress items
- Providing advice and guidance to customers and forwarding queries to the correct member of staff

The right candidate will need to:
- Excellent telephone manner and clear communication skills
- Previous Customer Service experience either within a Call Centre environment or a customer focussed role
- Ability to work under pressure and to targets
- Strong keyboard skills and able to work comfortable on Microsoft packages including Word and Excel
- Must pass a criminal record check (DBS)