Customer Support Agent

🌟 Job Opportunity: Customer Support Agent (Temp to Perm) 🌟
Location: Bridgnorth, Shropshire Hours: 8:30 AM - 5:00 PM, Monday to Thursday (40 hours per week) Immediate Start!
Are you an enthusiastic and proactive individual looking to join a dynamic team? Our client, a rapidly expanding company based in Bridgnorth, Shropshire, is seeking a Customer Support Agent to join their vibrant team. This is a temporary role with the potential for permanent placement, offering an exciting opportunity for growth and development.
Key Responsibilities:

• Place phone calls to potential customers
• Generate between 8-10 sales appointments each week
• Follow up with customers to ensure satisfaction and gather feedback
• Update CRM system with accurate and detailed information
• Utilize Excel and Word proficiently for various tasks
• Previous experience in customer service and phone-based communication is preferred

Requirements:

• Excellent communication skills, both verbal and written
• Strong interpersonal skills and ability to build rapport with customers
• Proficiency in Microsoft Excel and Word
• Previous experience in customer service or sales roles is desirable
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn

Benefits:

• Competitive hourly rate with the potential for permanent placement
• Opportunity for growth and advancement within the company
• Supportive and inclusive work environment
• Immediate start available

If you are a motivated individual with a passion for customer service and sales, don't miss out on this exciting opportunity! Join our client's dynamic team and contribute to their continued success. Apply now with your updated CV