Property and Casualty Claims Handler

Position: Claims Handler
Location: Bristol, UK
Department: Property & Casualty Insurance Team

Role Summary: Join our client's dynamic Property & Casualty team in Bristol, part of the larger Insurance Group. The team handle a diverse range of property damage claims, including fire, water, subsidence, and construction damage. This role involves managing a caseload of subrogated recovery matters, guiding property recovery claims from inception through to litigation, as necessary.

The client offers a hybrid working policy where you will be expected to be working in the office approx. 2 - 3 days per week.

A competitive salary is on offer, with a host of fantastic company benefits, including:

• Life Assurance
• Group Personal Pension
• Income Protection
• Holiday Flex (Buy additional holidays)
• Cycling Scheme
• Travel Insurance
• Technology offers
• Discounted Gym Memberships
• Dental Insurance
• Health Screening

Working hours are Monday - Friday 09.30 am - 5.30 pm (35 hour week contract)
Standard holidays are 25 days plus Bank holidays.

Responsibilities:

• Manage a large portfolio of property insurance claims.
• Ensure timely and high-quality service delivery aligning with client SLAs.
• Engage in continuous improvement efforts within the team, including training, process enhancements, and client service initiatives.
• Accurately capture and report management information as per client and firm requirements.
• Participate in business development and client relationship activities, including attending events and meetings, primarily in London.

Requirements:

• Experience in claims handling, with a preference for candidates with litigation and insurance sector experience.
• Strong understanding of legal procedures and civil procedure rules.
• Exceptional organisational and multitasking skills.
• Effective communication skills, adept in both verbal and written formats.
• Proven ability to manage shifting priorities and adapt strategies accordingly.
• Initiative-driven with strong problem-solving skills; knows when to escalate issues.
• Ability to work collaboratively and independently in a fast-paced environment.
• High level of professionalism, confidentiality, and integrity.

Opportunities:

• The role offers significant autonomy with scope to manage high-value cases.
• Involvement in firm-wide initiatives and potential for career progression through performance.

This position offers a challenging yet rewarding environment for a proactive and dedicated professional looking to advance their career in the insurance claims sector.

Please click on apply!