Claims Handler

043315084

Competitive

Full Time

Permanent

Bristol, Bristol

Insurance

Posted 4 hours ago

Expires In 29 Days

Job Description

Claims Handler – Bristol (Full Time)


About the Role

Join a growing claims team handling pre‑litigated matters from first notification through to resolution. You’ll manage your own caseload, support insured professionals, and work closely with insurers to deliver a high‑quality, efficient claims service.


Key Responsibilities

  • Manage a varied caseload, reviewing cover, investigating claims and advising insureds.
    • Negotiate settlements within delegated authority.
    • Support insured professionals in responding to complaints and claims.
    • Meet SLA and KPI standards for both internal and insurer requirements.
    • Maintain accurate case records on the case management system.
    • Prepare reports for insurer clients.
    • Identify trends and risks and escalate where needed.



What You’ll Bring
  • Claims handling experience with good technical understanding.
    • Confident communication and relationship‑building skills.
    • A proactive, commercial approach with the ability to prioritise effectively.
    • A collaborative mindset and commitment to high‑quality service delivery.
    • Strong attention to detail and confidence using case management systems.


Location

Based in Central Bristol within easy reach of the train and bus links. This is a hybrid role where you can work  3 days remotely, and required to work 2 days in the office. 

Culture & Benefits

You’ll join a supportive, inclusive team that values diverse thinking and flexible working. A comprehensive benefits package is included, covering wellbeing, financial rewards, work–life balance and professional development.

A competitive salary is on offer for the role. 

Please click on apply, or contact Lucy at Pertemps for a confidential chat about the role.