Business Admin Exec

Business Administration Executive
Kingswinford
Salary: £25,000 based on experience

A brand-new opportunity to join this expanding team, we are on the lookout for a skilled Business Administration Executive. This pivotal role is designed for someone with a knack for multitasking and a passion for delivering exceptional customer service. The successful candidate will be instrumental in streamlining the sales process, from quotation to delivery, ensuring a seamless and efficient operation.

Key Duties and Responsibilities:
Prepare accurate and competitive customer quotations, customising offers to meet specific needs.
Efficiently handle sales order processing in NetSuite, ensuring all details are correct and complete.
Coordinate the dispatch of sales orders and prepare corresponding invoices, ensuring timely delivery and accurate billing.
Deliver exceptional service to a diverse group of customers, internally and externally, promptly addressing queries and concerns via email and phone.
Arrange transportation for dispatched equipment to ensure timely and safe delivery to customer sites.
Inform customers about the status of their orders and delivery schedules and resolve any issues or concerns that arise.

Person Specification and a little bit about you:

• Essential:
• Effective Communicator
• Detail-Oriented
• Customer-Focused
• Organised
• Team Player
• Strong ability to manage and prioritise tasks effectively.
• Excellent problem-solving skills and the ability to adapt to changing situations.
• Experience in logistics or transport coordination is a plus.

Desirable:

• Proficiency with NetSuite or similar ERP systems for order processing.
• Previous experience in a similar role, particularly in business administration, sales administration, or customer service.

Benefits of joining the company:

• Attractive salary
• 40 Hour working week
• Development opportunities within the wider group
• 25 Days Annual Leave + 8 Bank Holidays
• Incremental increases in holiday entitlement
• Social activities funded by the business
• Stakeholder Pension scheme
• Bupa Cashplan Benefits e.g. dental, private GP, optical, physio etc.
• Employee Assistance Programme Help@Hand
• Critical illness cover
• Enhanced sick pay
• Cycle-to-work scheme
• Death in service benefit
• Employee referral bonus
• Long service awards
• Monthly recognition and reward opportunities
• On-site gym facilities
• Full-time, Permanent