1st Line Support


  • £18000 per annum
  • Posted: 13/09/2017
  • Shrewsbury SY2 6LG Shrewsbury
  • Job Ref: 051105517
  • Permanent

Job Details

1st Line Support
Shrewsbury
18, 000

A reputable and rapidly growing company who recognize their employees are at the core of the businesses success. They offer continuous staff development through bespoke training programs covering a diverse range of skills and company progression to reward your hard work and performance. If you are interested in being part of an international, fast growing and rewarding organisation they are currently recruiting for 1st line customer support to answer inbound customer queries.

They are recruiting for first line support who are responsible for logging, investigating and closing calls from customers in a professional courteous manner. The ideal candidate would have worked in the hospitality industry with experience using Microsoft Office software products and reservation software PMS, EPOS/ Room Management Systems.

Candidates must be confident communicators, deliver excellent customer service, be able to maintain performance whilst working under pressure and take pride in their work with a high level of attention to detail.
The customer support working hours are arranged on a shift basis.

The successful candidate will be working 8 hour shifts, 5 days out of 7 between the hours of 5am - 11pm. The company is based near the centre of Shrewsbury and has parking facilities for all staff. Rotas' are pre arranged 4 weeks in hand and you will not be required to work every weekend.

Pertemps specialise in temporary and permanent recruitment for Commercial, Industrial, Driving, Logistics, Engineering & Technical sectors.
If this particular vacancy is not of interest to you, we have other opportunities available in these sectors at www.pertemps.co.uk
Seeking temporary work? All Pertemps flexible employees receive a Guaranteed hours contract of employment and enjoy company benefits, so register online today.