Technical Support Job In Ashby de la Zouch

Technical Support


  • £18000 - £21000 per annum
  • Posted: 30/10/2019
  • Ashby de la Zouch
  • Job Ref: 062501509
  • Temporary

Job Details

Are you a science graduate looking for the next step in your career. If this is you then you will be excited by this rare opportunity for a Technical Support agent for our leading client based in Ashby-De-La-Zouch.

Our client is offering an excellent salary of £18-21k depending on experience and qualifications. This postion is temporary ongoing

Main Responsibilities:

To carry out a variety of administrative tasks in a timely and efficient manner.

You will be required to update Technical Data Sheets (TDS) and maintain the TDS amendment records, as requested. Also to communicate such changes with the Marketing Department and Sales Team as appropriate.

Create accounts and contacts on the Company CRM system so experience would be an advantage.

Create and fill out documents and support the Technical Support Team.

To manage a number of administrative tasks and prioritising workloads.

To take telephone messages or assist with the Chat facility in the event of all Technical Support operators currently supporting other customers.

The ideal candidate needs to be as flexible as possible to carry out any other duties within the departure which may be required.

Desirable

Scientific Qualifications – A Level or Higher
IT literate and competent with Microsoft Excel and Word – Training to be given for in-house packages
Accurate with good attention to detail
Good communication and interpersonal skills
Highly organised and methodical
Polite and confident telephone manner
Self-motivated and ability to work on own initiative
Ability to work as part of a team
Ability to work to deadlines
Ability to prioritise workload

Apply now or for further information regarding this role please contact Kym Harrison on 01283 512225