Our client, a worldwide leader in multichannel customer experience management, based in state of the art offices at Gateshead quayside is looking to recruit a Danish speaking Customer Service Advisor to join them in a permanent role.
The role involves working on behalf of a leading consumer product company, dealing with inbound calls and enquiries from their customers. You will be responsible for responding to questions, regarding the client's products within the range of queries, complaints, advise seeking, and general customer service duties. You should be prepared to handle these contacts is a sensitive manner ensuring the customer is fully satisfied at all times.
We would be very keen to speak to individuals who are fluent in both written and spoken Danish and English, are IT literate, and possess excellent communication skills. Proven customer service experience would be advantageous for this role.
Flexible , rotational shift pattern between 7.45am and 5.15pm, Monday to Sunday . Full time or part time permanent contracts available. Starting salary of up to £18k , and excellent opportunities to develop and progress within the role and company.
If you are interested please don't hesitate to apply immediately - we will endeavor to reply to all shortlisted candidates within 24 working hours.