Customer Service Advisor Job In Derby

Customer Service Advisor


  • £8.65 per hour
  • Posted: 13/08/2019
  • Derby
  • Job Ref: 071102270
  • Temporary

Job Details

An exciting opportunity to join a leading Logistic company based in Derby on a Fulltime Temporary ongoing basis.
An experienced Customer Service Advisor required for an immediate start.
The role is full time based on 37.5 hours per week between the hours of 6.00-18.00(must be happy to cover 3 shifts ( 6.00-14.00, 8.00-16.00 & 10.00-18.00)
The role may require some weekend working In peak periods and would also include bank holiday working with time off in lieu.
Duties include:
- Answer customer queries escalate issues to team leader if needed.
- Developing and managing relationships with customers.
- Provide accurate and reports.
- Contacting customers via direct outbound telephone calls to advise of updates
The successful candidate will have Excellent Customer & Service focus ideally from a Logistics background.
Must be Confident , motivated and able to work within a team.
Communication is key and must demonstrate at all times a professional approach.
Good working knowledge of MS Packages and SAP
Must have a flexible approach to work.
Onsite parking available.
(Due to shifts and location own Transport is an advantage)
Please call 01332 363000 or click to apply.