Customer Service

Customer Service

082107107

£10.63 Per Hour

Full Time

Temporary

Glasgow, Glasgow City

Customer Service And Call Centre

Posted about 1 month ago

Expires in 1 month

Job Description
Customer Service Advisor - Business Banking
  • Location: ST Vincent Street, Glasgow City Centre
  • Start date: Various
  • Rate of pay: £10.63 per hour
  • Working Hours: Monday to Friday 35 hours 9-5pm, also part time hours available (20-25 hours), but must commit to full time training hours for 5 weeks

Length of contract: Minimum 6 months with good opportunity to be extended

ROLE DESCRIPTION:
As a customer service advisor, you will be key to Helping British Businesses Prosper by supporting UK businesses within a responsible, sustainable, and inclusive bank. As a customer service advisor, you will be the first point of contact for all business banking customer enquiries. You do not need previous customer service experience, but you do need a real can-do attitude. As a customer service advisor, you will be responsible for delivering a first-class service, using effective questioning, and listening skills whilst building a rapport.

Your role as a customer service advisor includes:

Working in Account Opening Centre team - Business Banking.
Talking customers through the application process for opening a business account with the
bank.
Dealing with a mixture of customer in and outbound calls.
Processing new business account applications through inhouse systems.
Building relationships with customers.
Administration work - Updating inhouse systems.
Carrying out checks on application forms making sure the customer meets the banks criteria.


Please apply directly or send your c.v to chanice.brown@pertemps.co.uk
Lloyds Banking Group

Lloyds Banking Group

Chanice Brown

chanice.brown@pertemps.co.uk

01312 257531

Division 082

Pertemps Edinburgh

Thistle House

221 - 223 Thistle Street

Edinburgh

City of Edinburgh

EH2 1DF

0131 225 7531

View Branch Details
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