Customer Services Support


  • £18000 - £20000 per annum, Benefits: Free Parking Onsite
  • Posted: 19/05/2017
  • Devizes
  • Job Ref: 115100585
  • Permanent

Job Details

PERMANENT FULL-TIME CUSTOMER SUPPORT ASSISTANT NEEDED ASAP!!

Are you looking for an exciting opportunity, a role where you can thrive and be successful?? If so read on.................

Location: Devizes

Salary: £18K- £20K depending on experience

Free Parking on site

Working Hours: Monday to Friday 8.30am - 5.30pm & Fri 8.30am to 1.30pm

This permanent Customer Support Assistant role has come about due to progressive growth and expansion of the company. The successful candidate will provide administration/internal sales support to a friendly Sales team.

Duties will include but are not limited to:

RFQ's - Request for quote packages and follow up.
Order Management - from generating purchase orders through to sales orders and delivery of goods.
Working with KAM (Key Account Manager - Sales)
Working with KAM's in margin calculation by reviewing orders loaded and Cost of Sales Reports and Quote feedback
Assisted Customer visits
Customer Management
Liaise with customer on all aspects of the account management and coordinate and prioritise all customer enquiries
Annual Pricing negotiations

Required Experience & Qualifications:
Strong commercial awareness
A desire to move into Key Account Management or Sales Role with some previous sales experience.
Experience of working within a team
Able to work under pressure in a very fast paced environment

Key Skills & Behaviours:
The ability to work in a pressurised environment
Excellent organisational and planning skills
The ability to be trained in a commercial environment
The ability to work to tight deadlines
Strong communication skills
Strong work ethic
A confident and professional telephone manner
Timekeeping - critical

If you are looking for a new challenge and a new job please send your CV to Pertemps Chippenham Branch or call 01249 467665.