Customer Service Advisor


  • £8.80 - £9.00 per hour
  • Posted: 05/09/2017
  • Leeds LS1 Leeds
  • Job Ref: 124100026
  • Temporary

Job Details

Customer Service Advisor
Leeds
Pay Rate : £8.80/hour
Our Client, a market leading employer in Leeds are seeking Customer Service Advisor.
These positions are offering a pay rate of £8.80 per hour. You will be working 35 hours per week, Monday to Friday
KEY RESPONSIBILITIES:
" To provide first class customer service over the telephone by assisting new and existing clients in buying or selling shares and registering new accounts, accurately and in accordance with Stockbroking procedures.
" Respond to customer queries and enquiries, with a satisfactory resolution, referring to senior colleagues where appropriate
" Contribute to the completion of the team's workload
" Engage with other providers via telephone to achieve required outcome for the customer
" Working in a team environment in an open plan office

KEY SKILLS:
" Excellent communication skills and telephone manner
" Attention to detail with a high level of accuracy
" Ability to work as part of a team
" Be able to show excellent Customer Service skills
" Flexible approach to work duties and tasks
" Proactive and demonstrates the ability to work to a high standard
" Experience in financial services will be an added advantage

If you want to be part of a team working for one of the largest and most successful companies in the world, and feel you have the relevant skills to be a Customer Service Advisor, please apply for this role.