Customer Service Advisor Job In Newport

Customer Service Advisor


  • £9.63 per hour
  • Posted: 08/06/2018
  • Newport
  • Job Ref: 124100045
  • Temporary

Job Details

Customer Service Advisor  
Location: Newport, South Wales  
Pay Rate : £9.63/hour 
 

Do you thrive on giving excellent customer service? Could you help our customers with their financial needs?  

Pertemps Managed Solutions are working in partnership with a leading UK based financial services group. So if you’ve got great customer service then, we’d love to speak with you!  

You will be part of an inclusive, values-led culture focused on making a difference to customers, businesses and communities. You can also expect excellent benefits, personal development and a career that’s enriching and full of opportunity.  

JOB ROLE:  

This is a 6 month temporary role with the long term potential to go permanent. These positions are offering a pay rate of £9.63 per hour. You will be working 35 hours per week on a shift pattern across Monday to Sunday. The shift operating hours will be in between 08.00 am to 22.00 pm. There is a discretionary bonus scheme and pension with this role. During your first few weeks you’ll receive excellent support and training.  

KEY RESPONSIBILITIES: 

  • Taking inbound calls from customers regarding banking issues and setting up new accounts  
  • Ensure that all work is completed in accordance with established processes, practices and guidelines  
  • Respond to customer queries and enquiries, with a satisfactory resolution, referring to senior colleagues where appropriate  
  • Contribute to the completion of the team's workload  
  • Engage with other providers via telephone to achieve required outcome for the customer  
  • Working in a team environment in an open plan office  
WHAT’S IN IT FOR YOU? 
  • Excellent training  
  • Great rates of pay  
  • Potential for extension or a permanent position 
  • The opportunity to work alongside a fantastic, supportive, fun team 
Please get in touch with Pertemps Managed Solutions if you’re interested in becoming a customer service professional. You will receive a call from one of our dedicated resourcer's who are based in Reading, please note the number calling you will start with 01189. 

Together We Make It Possible.