Hospital Discharge worker

Pertemps Exeter are recruiting for a Homeless Hospital Discharge Worker (Part Time)

Salary: £19,600 per year
Hours: 30 hours per week

Contract type: Fixed Term Contract, until end of March 2025, subject to a likely funding extension

Location: Exeter

Additional information:

The role is based between our Central offices and the Royal Devon and Exeter Hospital


The Role:

This role sits within our Bay 6 project which is an innovative service based in the Royal Devon and Exeter (RD&E) Hospital, focused on providing housing and benefits advice to patients at risk of homelessness upon discharge.



Our aim is to ensure that discharge planning begins at the point of admission, collaborating closely with all hospital wards to identify and support patients facing housing and/or benefits issues. Through early intervention, tailored advice, and dedicated support, we strive to resolve immediate challenges and facilitate the transition into long-term, sustainable accommodation, ensuring swift recovery and reducing he likelihood of readmission.



Responsibilities include:

Provide bedside visits to offer personalised housing and benefits support and guidance, developing action plans in collaboration with patients
Initiating discharge planning from the point of patient admission, working closely with hospital wards to identify at-risk individuals
Liaising with Housing Options Teams across local authorities and district councils, ensuring timely access to accommodation and resources - as well as building strong relationships with key stakeholders
Tracking the progress of discharge plans and accommodation solutions, adjusting strategies as necessary and prevent future homelessness or hospital readmission
Raising awareness among hospital staff of the challenges faced by at-risk patients and the importance of early intervention


Qualifications / Requirements:

Experience in housing support, social work, or a related field, with a strong understanding of homelessness, benefits systems, and patient advocacy
Excellent communication and interpersonal skills. with the ability to work empathetically with individuals from diverse backgrounds


There are many great reasons to join the team!

Great opportunities for career development and free monthly training sessions from experienced facilitators
Wellbeing related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme
27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment
30% staff discount
A generous and competitive pension scheme
Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
6 weekly reflective practice sessions from objective, external facilitators