Customer Service Advisor Job In Derby, Derbyshire

Customer Service Advisor


  • £9.86 per hour
  • Posted: 26/11/2020
  • Derby, Derbyshire
  • Job Ref: 191103196
  • Temporary

Job Details

Job details

Pertemps are currently recruiting for Customer Service Advisors to join one of the largest utilities company in the Midlands. They are passionate about what they do and their customers are at the heart of everything. They are inspired to create an awesome company and so in order to achieve this, they are looking for the best talent to join them in delivering an outstanding customer experience.

If you are passionate about delivering an amazing service to customers then read on as this could be just the opportunity you have been looking for!

We are offering initial temporary assignments starting on the 16th November 2020 with an excellent pay rate of £9.86 per hour. There are also great opportunities available to go permanent in 2021!

About the role 

There will be an initial 4 week training programme, with a further 2 week training Academy, where you will be prepared to take calls from customers about anything and everything to do with their bills. There is a key focus on resolving issues with a positive outcome, ensuring a helpful and accurate service is being provided.

Please note: this role will require you to take part in a shift pattern between the hours of 8:00 – 20:00, and will involve working one Saturday in every three.

About you

  • You will have previous experience of working in a people focussed environment, whether this has been within the retail, hospitality or sales industries
  • You will be a good listener, enjoy talking to people and have great attention to detail
  • You will have a ‘can do’, positive attitude and will relish solving problems
  • You will be computer literate, with the ability to pick up new systems quickly
If this sounds like something for you - APPLY!


Additional Information:
 
Location: Pride Park, Derby
Hours: 37 hours per week, this role will require you to take part in a shift pattern between the hours of 8:00 – 20:00, and will involve working one Saturday in every three.
Rate: £9.86/hr 
Start date: 4th January, initial 12 weeks assignment