Customer Contact Advisor


  • £9.46 per hour
  • Posted: 11/09/2017
  • Newbury RG14 Newbury
  • Job Ref: 202306019
  • Temporary

Job Details

Customer Contact Advisor

Mon-Fri 8-6

Up to £9.46 hourly rate

Based in Newbury, Berkshire

Do you have administrative experience?

Are you confident in customer service?

My client is looking for an experienced Customer Contact Advisor to join their team in Newbury.

In this role, you will be working with new and existing customers of the business as a point of contact. You will also be responsible for providing administrative support to the sales team with direct support to the sales consultants as well as establishing working relationships within the company.

TO BE SUCCESSFUL, YOU MUST HAVE

• Experience in customer service

• Administrative experience

• Skills in MS Word, Outlook and Excel

• Experience in working with and supporting a team

• Skills in relationship building

• Clear and confident written and verbal communication skills

• Strong organisation skills

YOU MAIN DUTIES WILL INCLUDE BUT ARE NOT LIMITED TO

• Providing administrative support

• Contacting and resolving queries from customers via telephone, email and social media, demonstrating excellent customer service

• Liasing with different departments within the company, establishing and maintaining effective working relationships

• Updating and maintaining company records

If you are interested in this position, please contact Ella Lloyd ASAP at Pertemps Commercial Reading.

Pertemps is an equal opportunity employer

Keywords: Customer Service, Customer Advisor, Customer Contact, Administration, Administrator, relationship building