Branch Manager - Insurance

We are recruiting for a Branch Manager for a brand new office in Newmarket for an established National Insurance company.

o   Contract: Permanent
o   Working Hours: Monday to Friday, 9.00am – 5.00pm (35 hour week)
o   Hybrid Working: No
o   Salary Range: Competitive and negotiable
o   Discretionary Bonus: Yes
Fantastic company benefit programme

• Must have 3 years minimum experience working within a broking or underwriting environment.

• Cert CII qualification is an advantage.

Manage the maintenance, development, performance, governance, administration and delivery of the insurance provision for the organisation to produce an efficient service and delivery solution, maximising efficiency, performance and best value against targets.

Responsibilities:

• Continuously identify areas for improvement and provide potential solutions to the company and reduce costs.
• Delivering good outcomes for customers and putting the customer’s interests first.
• Ensure the customer understands what we sell and support the customer in anyway you can.
• Ensure that the insurance team understands its duties and its role within the organisation.
• Responsibility to adhere to agreed criteria and budgets and plan to maximise efficiency, best value and performance.
• Meet your targets and those of the team.
• The smooth running of the of the team.
• Contribute to training and development of the team.
• Assist Line Manager in achieving maximum customer satisfaction.
• Maintain responsibility for performing all duties in compliance with related legal/statutory, regulations, professional standards, responsibilities and obligations and insert as applicable.
• Manage, direct and monitor insurance activities and the overall performance of the team to increase efficiency and maximise performance.
• General administration of all insurance provisions including claims.
• Effective liaison, support, and assistance with the whole of the organisation.
• Utilise systems to manage insurance functions, analysis and issue documentation.
• Direct the development of plans for insurance, including management to achieve targets.
• Reporting on a monthly basis.
• Manage and maintain contact with internal and external clients/customers and suppliers.
• Set an example for team members of commitment, insurance management, administration standards, work ethics and habits and personal character.
• Maintain accurate records.
• Responsibly use resources and control expenses to meet budgetary controls.
• Attend, promote and arrange marketing & networking events.

Skills and Competencies:

• An understanding of the UK insurance market, including trends, risks and regulatory changes.
• Clear explanation of complex insurance terms and conditions.
• The ability to understand diverse client needs, including specific industry risks and business objectives.
• Ability to manage time effectively, work under pressure and meet deadlines.
• Excellent timekeeping and presentation of self & work.
• Strong interpersonal and negotiation skills.
• Articulate and numerate.
• Analytical and ability to solve problems, including the capacity to solve complex insurance related challenges.
• Excellent attention to detail.
• Highly organised with an ability to prioritise and deliver allocated tasks.
• Ability to work alone and as part of a team.
• Positive can-do attitude and strong team ethic.
• Honesty, integrity, reputation, competence/capability & financial soundness as required under the Financial Conduct Authority (FCA).
• Be positive, enthusiastic and motivational about what you do!

 If you have the relevant experience and skills of working within a broking or underwriting environment, please apply today.