Account Executive - Insurance

We are looking for 2 Account Executives to join a brand new branch in Nemwarket for an established National Insurance company.

o   Contract: Permanent
o   Working Hours: Monday to Friday, 9.00am – 5.00pm (35 hour week)
o   Hybrid Working: No
o   Salary Range: Competitive and negotiable
o   Discretionary Bonus: Yes
Fantastic company benefit programme

• Must have 2 years minimum experience working within an insurance broker or underwriting environment.

• Cert CII qualification is an advantage.

You will be required to provide quotes for New Business and Renewals. You will deal with clients over the phone and via e-mail to ensure retention and sales targets are maximised, through the provision of efficient communication and negotiation skills. 
 
You will need to have good judgement, be analytical, have great attention to detail, be flexible, self-motivated, driven and deliver excellent customer service whilst always adhering to their individual underwriting authority limits and in accordance with the procedure manual.

Responsibilities:

• Adhere to all company policies and procedures.
• Continuously identify areas for improvement and provide potential solutions to the company and reduce costs.
• Delivering good outcomes for customers and putting the customer’s interests first.
• Ensure the customer understands what we sell and support the customer in anyway you can.
• Deliver excellent customer service whilst meeting customer requirements efficiently and effectively for New Business.
• Understand the processes and procedures required to provide quotations and put forward suitable products to meet the client
• Ensure that all product information provided is clear, fair, and not misleading, allowing the customer to make an informed decision.
• Calculate New Business premiums in accordance with the specific carrier.
• Liaise with insurers for all non-delegated authority business.
• Ensure that telephone calls are answered and dealt with promptly and efficiently.
• Maintain thorough and accurate records of all customer interactions.
• Identify complaints and refer to the necessary complaint handler.
• Required to be a referral point within the Branch.
• Ensure that you remain compliant in everything that you do.
• Understand the legal principles of insurance and insurance contracts and obligations to insurers. 

• Understand technical knowledge of the product range, including understanding of the coverage provisions, exclusions, and conditions of the policy wordings.

Skills and Competencies

• Excellent communication skills, including effective communication with clients and insurers, including clear explanation of complex insurance terms and conditions.
• An understanding of the UK insurance market, including trends, risks and regulatory changes.
• The ability to understand diverse client needs, including specific industry risks and business objectives.
• Positive can-do attitude and strong team ethic.
• Honesty, integrity, capability and financial soundness as required under the Financial Conduct Authority (FCA).
• Be positive, enthusiastic and motivational about what you do!

If you have insurance underwriting or broking experience and can meet the requirements above please apply today.