£35,000 - £40,000 Per Annum
Full Time
Permanent
London, Greater London
Catering And Hospitality
Posted 10 hours ago
Expires In 29 Days
Job Description
Assistant Business Centre Manager | Customer Experience & Operations
Central London (London Bridge)
£35,000 – £40,000 + Benefits
Are you a commercially minded leader who thrives in a customer-focused, fast-paced environment?
We’re looking for a Assistant Business Centre Manager to take ownership of a high-performing, professional workspace in the heart of London Bridge. This is a fantastic opportunity for someone who combines customer experience, operations, and revenue generation to drive performance and deliver an exceptional workplace environment.
Working closely with senior leadership, you’ll play a key role in maximising occupancy, growing revenue streams, and leading a high-quality customer experience while overseeing the day-to-day running of the centre.
The Role
Central London (London Bridge)
£35,000 – £40,000 + Benefits
Are you a commercially minded leader who thrives in a customer-focused, fast-paced environment?
We’re looking for a Assistant Business Centre Manager to take ownership of a high-performing, professional workspace in the heart of London Bridge. This is a fantastic opportunity for someone who combines customer experience, operations, and revenue generation to drive performance and deliver an exceptional workplace environment.
Working closely with senior leadership, you’ll play a key role in maximising occupancy, growing revenue streams, and leading a high-quality customer experience while overseeing the day-to-day running of the centre.
The Role
- Deliver an outstanding customer experience, building strong, lasting client relationships
- Conduct professional tours and convert enquiries into new business opportunities
- Drive revenue across co-working, meeting rooms, and additional services
- Oversee all day-to-day centre operations, ensuring high standards across the workspace
- Manage facilities, contractors, repairs, and health & safety compliance
- Monitor KPIs, performance data, and identify opportunities to improve revenue and service delivery
- Lead, coach, and support Centre Operations Assistants to maintain service excellence
- Support budgeting, reporting, and overall commercial performance of the centre
- Partner with sales and marketing to increase occupancy, engagement, and community presence
- Experience in serviced offices, coworking, hospitality, retail, or customer-facing operations
- Strong commercial awareness with a track record of driving revenue or performance
- Previous experience leading or supervising a team
- Excellent communication and stakeholder management skills
- Highly organised, proactive, and solutions-focused
- Confident managing multiple priorities in a fast-paced environment
- Comfortable using Microsoft Office and CRM systems
- £35,000 – £40,000 salary (depending on experience)
- Excellent benefits package
- Prime London Bridge location
- A varied role with real ownership and progression opportunities
- The chance to work in a dynamic, customer-driven environment