Customer Service Administrator

Pertemps are currently recruiting for a Part Time Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.


This position is working Friday, Saturday, Sunday, Monday, 2pm – 9pm



Responsibilities as a Customer Service Administrator:

• Answering telephone calls and emails

• Logging queries on the companies CRM system

• Dealing with any live issues and investigating discrepancies

• Completing KPI trackers and performance reports

• Collate information and update business system

• Chase internal teams to find query resolutions

• Building and maintaining solid relationships with depots and customers

Requirements for this position:

• Previous experience in a customer facing role

• Confident speaking over the phone

• Analytical working approach
• Experience and knowledge of Microsoft packages

The Role:

• £12.70 per hour (increase from 1st April) 

• Working 4 days per week, Friday to Monday

• 2pm – 9pm

• Temp to permanent position

If you are interested in this Customer Service Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch