System Engineer

In Team Digital, we’re planning for a future where the technology solutions we co-create and design enable us to achieve our goal of protecting our greatest natural resource and allowing our customers, communities and the environment to thrive.
As a team, our vision is to create an everyday digital experience for the people we serve - our customers - by putting them at the heart of everything we do. As part of our award-winning team you’ll help the business become an intelligent, connected organisation to deliver our digital transformation and turnaround.

We are currently seeking an experienced Operational Technology (OT) System Engineer to provide SCADA system support to our 24/7 operational Water treatment sites at Coppermills, and the North East London area, including the Desalination plant.

The variety and diversity of the different OT systems that are used to manage data at Thames Water means that no two days are the same, requiring technical fault-finding skills to resolve a variety of problems.

What you will be doing as an OT System Engineer:
Using your analytical skills, you will fault find and problem solve appropriate technology; providing performance reporting; regulatory compliance and systems reliability work on all aspects of Thames Water SCADA system. You will provide input to the capital programme at various stages through the project lifecycle, with emphasis on the delivery stage, ensuring that changes to the Operational Technology systems are risk mitigated and efficiently delivered. You will help develop solutions, processes & procedures to improve our essential services.

Responsibilities include:

• Provide technical support for the Thames Water Wonderware SCADA application and supporting systems to ensure 99.20% availability.
• Be integrated within the Operational Technology Service team with responsibility for the reliability and continuity of the Water Site SCADA systems in your area.
• Lead and coordinate the Operational Technology Change Management and Risk Assessment procedure to minimise the impact of change on OT / SCADA systems in your area.
• Provide technical support into the development and maintenance of the OT strategy, standards and procedures.
• Join a rota that provides 24/7 Out of Hours emergency OT SCADA support and fault rectification for the Water Operations Team. This will be after you have gained adequate experience in the role.
• Identify and escalate OT system risks.
• Deliver Water Site SCADA systems updates and upgrades.
•  Collaborate with Operations and Capital Delivery teams on changes and enhancements to the water treatment sites in your area, providing OT system technical expertise. Provide asset, alarm and event data when requested.
• Implement cyber security improvements to your Site SCADA Systems.
• Undertake SCADA system health check for your area.

What you should bring to the role?

• HNC or Degree in Electrical, Control etc with experience in specialist area of SCADA & ICA.
• Self-motivated and keen to provide the best possible service to minimal cost.
• Site SCADA / Wonderware subject matter expert.
• Confident to be able to articulate and represent Operational Technology team as the technical champion for the Site SCADA systems.
• Very good technical knowledge of OT, SCADA, ICA, keeping up with current best industry practice.
• Excellent IT skills MS office and email, knowledge extended programming within SCADA and MS applications.

This role covers our water reservoir, treatment and booster sites in the North East London area and will be based at an operational site close to home. 

What’s in it for you?

• Competitive salary £38,000 - £55.000 per annum.
• Annual Leave 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays).
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We must keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.