Customer Coordinator Job In Meriden

Customer Coordinator

  • £17000 - £18000 per annum
  • Posted: 12/04/2018
  • Meriden
  • Job Ref: 394104197
  • Permanent

Job Details

Customer Co – Ordinator

Are you a strong relationship builder? Are you a people person? This could be the perfect role for you! We are currently looking for a customer focused candidate to join a growing team who have been in the business for over 20 years.
This will be a full time permanent position Monday to Friday 9am till 5pm. The company offers 20 days holiday plus free onsite parking.

The Field Co-ordinator will join the already successful Team, supporting the internal process within the company.
Your duties will involve:
• Managing all Core Range Advisor day to day administration
• Managing the National Audit twice per year June and November
• Managing field tactical team
• All activities assigned to the teams through Cobalt with regards to booking calls/chasing calls/checking all photos loaded.
• Manage audits that happen every 3 weeks ensuring staff are booked, they complete the visits on time and all results are inputted accurately and on time
• Managing the company's Cobalt system for all calls.
• Answering incoming calls from merchandisers. Speaking with all the field team on a regular basis by telephone to support the company Accounts team
• General office support

Person Specification
• Good administration and customer service skills and experience
• Experience in having/making telephone conversations
• Previous experience in training
• Computer literate; Excel, Word and Microsoft outlook

If you are interested in this role please click APPLY!

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