Credit Controller

Love Coffee? How would you like to work for one of the largest commercial coffee espresso and cappuccino machine manufacturer in the world?


Perhaps you have some credit control experience and you’re looking for a fresh start with a supportive employer. My clients have an excellent opportunity to join a market leading company who are renowned for looking after their staff, supporting their development with specialist training, and plenty of overtime opportunities.


If you’re still reading, then we might be the right match for you. At Cimbali UK we can offer the following employee experience….

• Salary of £26,000
• 30 days Holiday (inclusive of Bank Holidays)
• 40 hours per week (Monday to Friday)
• Office based in Coventry
• Supportive Management Team

What is the Role?

My client are looking for a full time Credit Controller in our Coventry office.


A suscessful applicant plays a crucial role in managing the financial health of our business by ensuring that credit is extended to customers responsibly and that outstanding debts are collected promptly.


Key Responsibilities Include:

• Evaluate the creditworthiness of new and existing customers.
• Analyse financial data and credit reports to make informed decisions on credit limits.
• Set appropriate credit terms and conditions in collaboration with sales and management teams.
• Communicate credit terms to customers and ensure compliance.
• Generate and send accurate and timely invoices to customers.
• Maintain proper documentation of credit agreements, invoices, and payment terms.
• Chase overdue invoices through phone calls, emails, and other communication channels.
• Negotiate payment plans and terms with customers to recover outstanding debts.
• Establish and maintain positive relationships with customers.
• Address customer inquiries regarding invoices, credit terms, and outstanding balances.
• Prepare regular reports on the status of outstanding debts and credit risk.
• Provide management with insights and recommendations for credit-related decisions.
• Work collaboratively with the finance team to ensure optimal cash flow.
• Monitor and control credit exposure to minimize bad debt risk.
• Ensure compliance with the company's credit policy and relevant legal regulations.
• Propose improvements to credit management processes.
• Investigate and resolve any disputes related to billing or collections.
• Collaborate with internal teams to address and resolve customer issues.
• Stay updated on industry best practices in credit control.
• Proactively identify opportunities for process improvement and efficiency.

Your Skills & Experience

• Proven experience as a Credit Controller or in a similar financial role.
• Knowledge of credit management principles and practices.
• Strong analytical and decision-making skills.
• Excellent communication and negotiation abilities.
• Proficiency in using financial software and Microsoft Office applications.
• Familiarity with relevant legal and regulatory frameworks.
• A degree in Finance, Accounting, or a related field is desirable.
• Professional certifications in credit management (e.g., CICM) would be advantageous.

If you're a credit controller and want to take the next step in your career then please apply!