Customer Success Partner Job In London

Customer Success Partner


  • £40000 - £55000 per annum
  • Posted: 22/08/2019
  • London
  • Job Ref: 439101645
  • Permanent

Job Details

Leading global provider of cloud based software solutions for the finance industry require a Customer Success Partner to join their growing team!

This highly innovative and rapidly expanding company offer solutions that streamline the portfolio monitoring and valuation process for GPs and LPs participating in direct investments.

They work with some of the biggest names in Private Equity finance and due to continued growth they are now seeking a driven and ambitious individual to take on an exciting new role within their Customer Success team.

This is a superb opportunity to leverage your knowledge of finance and apply it within a technology focussed business where full training will be given.

Initially this role will see you work closely with the Implementation team and you will operate as a financial & technical (technical = intermediate to expert MS Excel) analyst, learning the company's product and how it is used by Private Equity clients.

When your product knowledge is sufficient you will move up into the Customer Success Partner role, taking ownership of a portfolio of (c15-20) key customer accounts and driving their success. You will consult with customer stakeholders, drive adoption of the solutions and offer best practice advice. You will look for opportunities for account growth and will provide support to new projects, gathering customer requirements and translating these into project deliverables for the product & implementation team.

To be considered you must bring the following skills and experience:

• Excellent knowledge of the Finance industry and/or Private Equity (a Finance qualification such as a CFA is preferred)
• Strong client facing communication skills
• Excellent presentation skills
• Intermediate to expert level skills in MS Excel (comfortable with formulas, etc)

You may be working in consulting, as an analyst at a brokerage, a private equity analyst or in a more technical role but if you have a passion for private equity or are keen to move into an alternative asset environment then this could be the opportunity for you.

Based in a Central London location with flexibility to work from home, on offer is a basic salary up to £55,000, Bonus, Pension and Medical.

If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.