Dispatcher / Scheduler

447106925

£14 - £15.38 Per Hour

Full Time

Temporary

Crawley, West Sussex

Driving And Transport

Posted 1 day ago

Expires In 27 Days

Job Description

Dispatcher – Crawley
Location: Crawley
Job Type: Temporary – Ongoing
Salary: £32,000 per annum
Hours: Monday to Friday, 07:30 – 16:30

Key Responsibilities
  • Coordinating and managing daily dispatches and deliveries
    • Booking shipments with courier companies including DHL, FedEx and other third-party carriers
    • Liaising directly with couriers regarding collections, deliveries and delivery issues
    • Preparing and processing shipping and dispatch documentation
    • Tracking shipments and providing updates to customers and internal teams
    • Investigating and resolving delivery delays, failed deliveries and other courier issues
    • Ensuring goods are dispatched accurately and on time
    • Working closely with warehouse, customer service and logistics teams
    • Maintaining accurate dispatch and courier records
    • Monitoring courier performance and escalating any recurring issues
    • Managing multiple shipments and priorities in a fast-paced environment

About You
  • Previous dispatch/logistics experience is essential
    • Proven experience dealing directly with courier companies such as DHL, FedEx or similar
    • Strong understanding of the dispatch and delivery process
    • Excellent communication and organisational skills
    • Confident dealing with couriers, customers and internal departments
    • Strong attention to detail and accuracy
    • Able to work under pressure and manage multiple priorities
    • Good IT skills and experience using dispatch/logistics systems
    • Proactive approach with excellent problem-solving skills
    • Reliable and able to work independently as well as part of a team