£31,000 Per Annum
Full Time
Permanent
Abbey Wood, Greater London
IT
Posted 1 hour ago
Expires In 29 Days
Job Description
Are you passionate about protecting the environment and working directly with people to drive real change?
This role is perfect for someone who enjoys working independently while being part of a supportive team. You’ll be at the heart of making our networks cleaner and safer,
helping customers, communities, and the environment thrive.
What will you be doing as a Network Protection Investigator
Working Hours: 36 hours per week from Monday - Friday between the hours of 9.00 am and 9.00 pm. Flexibility of working between these hours is required to ensure that the operational requirement is met. You will be provided with a company vehicle for business use only and a fuel card.
What should you bring to the role?
To thrive in this role, the essential criteria you’ll need are:
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values.
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know; we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment
This role is perfect for someone who enjoys working independently while being part of a supportive team. You’ll be at the heart of making our networks cleaner and safer,
helping customers, communities, and the environment thrive.
What will you be doing as a Network Protection Investigator
- By working with customers, you will actively be part of reducing blockages, sewage flooding, and pollution; protecting our network, customers, and the environment alike.
- Within this role, you will be the sole worker for your area.
- Working with customers to solve waste network issues following a proven process of engagement.
- You will work closely with our customers to support and educate them in grease management and the correct disposal of waste.
- You will visit and engage with customers daily on best kitchen practice to stop the misuse of drains and prevent further 'Fatbergs' from forming.
Working Hours: 36 hours per week from Monday - Friday between the hours of 9.00 am and 9.00 pm. Flexibility of working between these hours is required to ensure that the operational requirement is met. You will be provided with a company vehicle for business use only and a fuel card.
What should you bring to the role?
To thrive in this role, the essential criteria you’ll need are:
- Experience of working with and managing diverse customer relationships.
- Be a confident and persuasive communicator at all levels, both written and verbal.
- Be a dedicated person who can work alone, effectively managing your own time to deliver results.
- Be a team player who can work towards a team objective whilst managing your own workload remotely. This will involve being collaborative and supportive in your approach to work.
- Ability to use an Android Smartphone and basic knowledge of MS Office, with training provided.
- Due to the nature of the role, a clean driving licence is essential as the post will work across several areas in the region.
- Desirable knowledge of the sewer network is desirable but not essential, as training will be provided.
- Competitive salary up to £31,000 per annum depending on experience.
- Company vehicle for business use only and fuel card.
- 24 days holiday per year increasing to 28 with the length of service (plus bank holidays).
- Performance-related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values.
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know; we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment