Council Tax Officer

Council Tax Officer


£12.12 - £12.79 Per Hour

Full Time


Harrow, Greater London


Posted 10 days ago

Expires in 17 days

Job Description
Job Title: Council Tax Officer
Location: Hybrid
Employer: Pertemps Recruitment Partnership for Harrow Council
Contract Type: Temporary Assignment
Hours of Work: 36 hours per week, Monday to Friday

Overview of a Council Tax Officer
Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Council Tax Officer to join an expanding team.

The role of a Council Tax Officer has a competitive pay rate of £12.12 per hour, increasing in line with Harrow Council Pay Scale increments. Other benefits include, accruing up to 28 days holiday per year (including Bank Holidays) and the opportunity to apply for any internal permanent roles within Harrow Council.

The Main Purpose of a Council Tax Officer:
" To Issue requiring replies are properly actioned within defined timescales;
" Overall quality standards are maintained and improved.
" View and update computer records within defined policies and procedures ensuring that database integrity is maintained in accordance with best practice and accurately always reflects the Valuation List and Local Rating List.
" Amend accounts to show changes in payment methods and frequency of payments to be made within defined policies and procedures.
" Process applications for discounts, exemptions, and reliefs (including small business rate relief) and the periodic review of these and provide timely and accurate advice to customers of their potential entitlements.
" Establish and monitor payment arrangements within defined policies and procedures to maximise income to the Council and confirm acceptance/refusal of customer requests as required.
" Liaise with other Council sections to ensure that enquiries and account amendments are resolved fully, effectively, and professionally within defined timescales.
" Process Bailiff returns including preparing debt write-offs where they are deemed to be irrecoverable. Process other potential abscond cases including preparing papers with evidence for write-off.
" Review the Enforcement Stage on cases to determine whether further recovery action should be taken.
" At Court hearings, answer customer enquiries and make payment arrangements, including the updating of accounts and despatch of required documents after returning to the office.
" Check recovery pre-lists, apply for summonses at Magistrate's Court and occasionally represent the authority at Liability Order hearings.
About you, the successful will have:
" Good IT knowledge including Microsoft packages such as excel and access and working knowledge of crystal reports or first query view
" A minimum of 6 months experience in a similar role.
" Must have council tax experience of working in a Revenues, office environment or as a Revenues Assistant
" Must have excellent oral, presentation, and written communication skills
" Ability to update and maintain relevant competences through continuing professional development, in particular tracking development of best practice and precedents within specialist area
" Ability to start at 9.00am and to be flexible in working arrangements depending on exigencies of the service
If you have the necessary skills and experience for this role, please click 'apply'.

About Us
" For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be an accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees.
" Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

Abidah Hamid

02084 263880

Division 465

Pertemps Onsite Harrow

Harrow Council

PO Box 57

Civic Centre

Station Road




0208 426 3880

View Branch Details
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