Telesales Advisor

Position Title: Telesales Advisor
Salary: Starting from £22,000/year
Bonus scheme - OTE £10k - £15k / year
Contract type: Permanent position
Location: Droitwich - own transport required
Hours: Full time 5 days/week

Our client based in Droitwich are on the lookout for a driven, customer-centric individual to join our team as a Telesales Advisor. In this role, you'll serve as the primary point of contact for our valued customers. Working alongside a close-knit team, your main responsibility will be to schedule sales appointments for our Sales Demonstrators, engaging in both inbound and outbound calls. Notably, cold calling is not part of this role.


Key Responsibilities:

• Handle incoming customer calls promptly and professionally, addressing inquiries in a timely manner.
• Effectively convert inquiries into scheduled appointments for the sales team.
• Proactively conduct outbound calls to promote our products and services.
• Maintain accurate and comprehensive records of all customer interactions using our CRM system.
• Consistently meet or exceed targets for daily, weekly, and monthly call volumes and appointments.
• Capitalize on post-appointment sales opportunities and diligently follow up on quotation requests.

Skills and Qualifications:

• Proven experience in telesales or a similar sales role.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Ability to work well under pressure and meet deadlines.
• Self-motivated with a positive attitude.
• Proficiency in Microsoft Office and CRM software.

Benefits:

• Competitive salary starting from £22,000/year.
• Lucrative bonus scheme with OTE £10,000 - £15,000/year.
• Permanent position with opportunities for career advancement.
• Full-time hours (5 days/week) providing work-life balance.
• Training and development opportunities to enhance your skills.

If you are ready to take the next step in your sales career and join a dynamic team, apply now!