Job Description: Contracts Administrator / Resourcer
Reporting to: Account Manager
To provide supplier management, administrative and resourcing support to the Buckinghamshire County Council contract.
-To answer client and candidate and supplier enquiries through informed knowledge of client contracts to facilitate relationship building between Pertemps and their clients.
-Resourcing on client requirements, advertising, using job boards and building candidate databases
-Attending client meetings
-Driving efficiencies and improvements for the client and internal processes
-Accurately update recruitment trackers on a daily basis and send to line manager and the client.
-To ensure that all touchpoints receive professional treatment through attention to detail and fantastic customer service .
-Liaising between client, suppliers and workers.
-Representing the company to other recruitment agencies.
-Assisting the team manager to co-ordinate information.
-Producing weekly reports and statistics using our in-house systems.
-Self-motivated, collaborative, proactive, diplomatic but assertive, flexible, efficient with a keen eye for detail, able to adapt to change.(Essential)
Skills, Knowledge, Experience
-Customer service orientation and a willingness to focus on their needs and concerns.
-Commitment to meeting targets and completion of work to deadline.
-Can plan and organise to meet strict deadlines (taking into account forthcoming work) and is able to build in contingencies. (essential)
-Ability to remain calm and work effectively in the face of interruption and difficult or uncertain situations.
-Concern for accuracy and attention to detail with consistent adherence to procedure and quality.
-Systematic approach to effective management and prioritisation of tasks.
-Willing co-operation and active relationship building with workers and team members.
-Ability to sustain efforts and persevere with tedious or pressurised tasks to get the job done.
-Excellent telephone manner: tone, inflection, open questions, summarising accurately
-Excellent Customer service/client relationship building
-Excellent verbal and written communications skills (essential)
-Efficient message handling
-Ability to deal with situations sensitively and maintain confidentiality and discretion at all times.(essential)
-Education to GCSE standard or similar (desirable)
-An intermediate working knowledge of MS Word - a good understanding of how to format or edit documents to a high standard of presentation.(essential)
-An intermediate working knowledge of MS Excel - can produce accurate spreadsheets and manipulate data using basic calculations.(essential)
-Experience of an administrative function in a high volume service environment (Preferred)
-Experience of meeting deadlines and targets (Essential)
In order to apply for this position please attach your CV and cover letter ensuring you highlight how you possess the relevant skills, knowledge, and experience for the post.
- There are 3 assessment stages for this role:
-1st stage: CV submission
-2nd Stage: Competency based interview
-3rd Stage: 2 Iv, meeting with key perosnnel
Should you require any further information please contact Sam Noonan 01296 489621