Service Manager / SCRUM Master

Service Manager / Scrum Master
£500 per day (Inside/Umbrella)
6-Month Contract
Hybrid (Sheffield) / Remote

 

We’re hiring a Service Manager / Scrum Master to support a HE platform, working across key application workstreams.

 

This is a 50/50 split between Service Management and Scrum Master responsibilities, ideal for someone who can combine operational service delivery with agile leadership and deliver change.

What you’ll do:

• Oversee day-to-day IT application service operations 
  
  
• Manage incidents, problems, changes, and service performance
  
  
• Maintain reporting and ensure ITIL compliance
  
  
• Coordinate with technical teams, vendors, and stakeholders
  
  
• Facilitate Scrum ceremonies and remove delivery blockers
  
  
• Coach teams on Agile best practice
  
  
• Support backlog refinement and future sprint planning
  
  

What we’re looking for:

• Strong ITSM / Service Managament background
  
  
• Solid experience with ITIL processes
  
  
• Proven Scrum Master experience
  
  
• Strong stakeholder management skills
  
  
• Strong JIRA  
  
  
• Higher Education / SITS experience is a bonus
  
  

 

A great opportunity for someone who thrives in both service operations and agile delivery.


Start ASAP, interviews ASAP!
 

Stuart Graham
Click Recruitment
Stuart.Graham@ClickRecruitment.co.uk